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Tech, Automations & AI · CRM and marketing automation in Dubai Connect the tools. Keep the next step moving.

We map how enquiries reach your team, then build tracking, CRM and automation workflows with clear ownership, useful reporting and human review where it matters. Set up from Dubai for teams such as NITS Decor, whose leads run through a HubSpot pipeline.

Every device on the table runs through one dock

What we do

How we work

  1. Step 1

    Map

    Trace where a lead comes from, where it lands and who touches it next.

  2. Step 2

    Measure

    Put tracking on every step, from the ad to the sale.

  3. Step 3

    Connect

    Join the forms, WhatsApp, email and CRM, so nothing is typed in twice.

  4. Step 4

    Automate

    Let the system send the first reply, the reminder and the report.

  5. Step 5

    Hand over

    Leave it documented, with your team shown how it runs.

The problem

Reduce missed enquiries. Follow up without waiting.

Leads arrive at night, at weekends, from several platforms at once. The ones that wait go cold, and the ones nobody tracks vanish from the numbers. Then the marketing takes the blame for a gap in the machinery.

Follow a lead

Illustrative

Enquiry

Qualified, with a human review

Logged in the CRM

First reply on WhatsApp

Picks a slot

Reminders

Outcome written back

Illustrative

  1. New
  2. Contacted
  3. Booked
  4. WhatsApp
  5. Email

The work

More from the leads you already have.

No automation figure is approved yet, so the work is shown without one.

Explore full case study: NITS Decor
A finished NITS Decor interior, a frame from the portfolio film Fezey Media made
NITS Decor A HubSpot CRM pipeline with lead qualification, so every enquiry has a stage and an owner.
Media on request
WISE UAQ and WISE Ajman An admissions workflow: a qualifier on the enquiry page, instant booking of an online call with the admissions team, and the sales team’s follow-up.

Platforms and tools

Fezey Labs · our own products

  • SEOpantherSearch and AI-answer visibility: Search Console, GA4, Bing and Clarity data, keyword tracking, site audits and AI-answer citations.
  • AdCommanderThe paid-media command centre: performance, creatives, lead quality and alerts.
  • SocialPediaFezey’s proprietary social media management app.

Automation & CRM

  • HubSpotA CRM for contacts, deals and pipelines, with forms, email and workflows for every lead.
  • ZapierNo-code automations between web apps, so a new lead in one tool starts work in the next.
  • MakeVisual, no-code scenarios that move data between apps, with routes and filters for each case.
  • n8nWorkflow automation that joins APIs, databases and AI steps in one flow, in the cloud or self-hosted.
  • CalendlyOnline booking: a visitor picks a free slot and the meeting lands in the team’s calendar.
  • WhatsApp BusinessBusiness messaging with catalogues, quick replies and an API for automated two-way conversations.

AI

  • Google GeminiGoogle’s AI models for writing, analysis, images and agents, in Workspace and through an API.
  • ClaudeAnthropic’s AI model for writing, analysis, coding and agents, through its apps and API.
  • Google CloudGoogle’s cloud for hosting, data, server-side tagging and Vertex AI.

Questions

  1. What is server-side tracking, and do we need it?

    It sends conversions from your server to the ad platforms instead of relying on the visitor’s browser alone, so fewer are lost to blockers and privacy settings. If you judge campaigns by results, it’s the foundation.

  2. Which CRM do you work with?

    HubSpot, connected through Zapier to your forms, WhatsApp and ad platforms. If your team already runs another CRM, we start by connecting the one you have.

  3. What will AI actually do for us?

    We don’t ask AI to replace the strategy. We use it to see what humans can’t see fast enough, and to take repetitive work off your team: sorting leads, drafting replies, summarising reports.

  4. Can you work with the tools we already use?

    Usually, yes. Integrations are part of the work: we connect what you already run before suggesting anything new.

  5. Will our team be able to run it?

    That’s the point. The system takes repetitive work off your team; it shouldn’t add a machine only we understand.

Tell us what happens to a lead after the form.

What we do

All capabilities

Talk to us

Second lineWhatsAppCall

WhatsApp and calls

Usually replies within an hour, all days of the week.

Office #118, Your Own Business Center, Zalfa Building, Al Garhoud, Dubai, UAE

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